Citizen Charter

Citizens Charter(GMCH)

PREMABLE: This document is an expression of commitment and resolve of this institute to provide information about the services that are available, the quality and standards of service that you may expect, the facilities, procedures available and also the costs wherever applicable. A guide map of the Institution is also affixed at the entrance of the complex and at the entrance of various blocks. Government Medical College, Sector 32, Chandigarh is affiliated to the Panjab University Chandigarh and is recognized by Medical Council of India. The college is having an intake of 150 students per year for MBBS course from 2019 onwards. The admission for MBBS course and MD/MS courses are done on the merit secured in NEET-UG and NEET-PG respectively. The academic session begins from first working day of July every year. The distribution of seats for various categories for admission to MBBS course and Postgraduate (MD/MS) courses is as under:-

Sr.No.   No. of Seats
1. UT Chandigarh Pool( 85% seats)  
2. General 92
3. Scheduled Caste 17
4. Physically Disabled 06
5. NRI Quota 09
6. Central Pool 03
7. All India Quota(15% Seats) 23
  Total 150

The Admissions are made on merit basis which is determined through an entrance test. The Post Graduate Courses in the following specialties are being run in the Institute:

Sr No. Name of the Deptt Clinical Specialties No. of Seats
1. Anaesthesiology 20
2. Anatomy 03
3. Biochemistry 03
4. Community Medicine 01
5. Dermatology 04
6. Forensic Medicine 05
7. General Medicine 12
8. General Surgery 12
9. Microbiology 04
10. Obstt. & Gynae 07
11. Ophthalmology 05
12. Orthopaedics 09
13. Oto-Rhino-Laryngology 03
14. Paediatrics 06
15. Pathology 06
16. Pulmonary Medicine 05
17. Psychiatry 08
18. Radiodiagnosis 10
19. Transfusion Medicine 05
20. Radiation Oncology 04
  Total 132

Additionally, the following Degrees & Fellowships are available in GMCH:

  • M. Phil (Psychiatry) - 08
  • M. Phil (Social Work) - 08
  • IAP Fellowship in Peads - 02

The Admission for the post graduate courses are made on merit basis through an entrance test conducted by the Panjab University, Chandigarh, and all India PG Entrance Test.

Non Clinical Specialties:

1. B.Optom (4 years) 04
2. B.Sc. (X-ray) 12
3. B.Sc. (Anaesthesia and OT) 16
4. B.Sc. (MLT) 12
5. B.Sc. (Nursing) 35

General Information about Attached Hospital:

A 854 bedded hospital is attached with the institute. The patients seeking services in the hospital are registered and issued a card for recording various details of the symptoms, diagnosis and treatment provided. The hospital is having facilities for several investigation/procedures, as detailed below. The charges payable for all these investigation are based on the income of the patient. Every indoor patient is entitled to avail the facility of pass for the convenience of their attendants. The information about timings and various charges payable is as under:

Timing for Emergency and OPD :-
Casualty, Emergency and ambulance services   Round the clock
Ambulance Services   Round the clock ambulances are available on payment basis for the convenience of patients within UT, Chandigarh.
Registration of OPD Patients   08:00 AM to 11:00 AM (Monday to Saturday)
07:00 AM to 10:00 AM (During Summer Vacations i.e. from 15th May to 14th July) 
OPD Timings   09: 00 AM to 02:00 PM (Monday to Saturday)
08:00 PM to 01:00 PM (During Summer Vacations i.e. from 15th May to 14th July
Special Clinics   02:00 PM to 04:00 PM
Timings for visitors for meeting indoor patients Summer 06:00 AM to 07:00 AM
05:00 PM to 07:00 PM
  Winter 06:00 AM to 07:00 AM
04:00 PM to 06:00 PM
Hospital Charges
OPD Card charges in a calendar year   Rs. 20/-
Revisit within one year of making OPD card   Free
Charges of issue of duplicate card in case of loss   Rs.30/-
OPD Card charges for UT Employee/UT Pensioners, Ex Servicemen pensioners & Freedom Fighters    Nil
Admission Charges: General Ward
Security (Adjustable/Refundable) Rs. 200/- (Rs. 500/- 3rd day and there after per week)
Admission Fee Rs.25/-
Bed Charges Rs. 15/- Per day
Diet Charges Rs. 85/- per day

Admission Charges: Private Ward

  Private/Businessman and Employees of Other State & Centre Govt. Employee/Pensioners of UT Govt. & Ex-Servicemen
Security (Adjustable/Refundable) Rs. 5000/- at the time of admission and Rs. 5000/- (3rd day and there after per week). Rs. 1000/- at the time of admission & Rs. 1000/-(3rd day and there after per week)
Entitlement for Private Ward
Category 'A' (Private Ward) Rs.25000/- (Gross for Private/Businessmen)  
Admission Fee Rs. 100/-  
Bed/ Room Charges Rs. 1400/- Per day  
AC Charges Rs. 100/- per day  
Diet Charges Rs. 200/- per day  
Category 'B' (Private Ordinary Ward) Rs.15000/- (Gross for Private/Businessmen) Rs.7000/-(Minimum basic for Govt. Employees)
Admission fee Rs. 100/- Nil
Bed/ Room Charges Rs. 600/- Per day Nil
AC Charges Rs. 100/- per day Rs. 100/- Per day
Diet Charges Rs. 246/- per day Rs. 246/- Per day

Police post is available within the Hospital premises.

Causality and Emergency Services:

  • Emergency Medical Officer and Senior Residents are available for 24 hrs.
  • Specialists Doctors are available round the clock in major Specialties viz. General Medicine, General Surgery, Orthopedics, Obstetrics & Gynecology and Paediatrics.
  • Duty doctor is available on call basis for other departments/specialties.

Blood Bank: The services of licensed blood bank is available round the clock in the Hospital

  • All recommended mandatory tests are carried out for screening of the blood.
  • Blood is made available for private Hospitals subject to the availability against fixed payment.

Equipment & Special Facilities available:

Sr. No. Facilities Rs.0-3500/- Rs. 3501-7000/- Rs. 7001- Above
1. CCU (Bed Charges) 125 250 500
2. ICU (Bed Charges) 250 500 1000
3. Hemodialysis 100 200 400
4. Endoscopy 100 150 350
5. Colonoscopy 100 200 300
6. TMT 150 250 500
7. ECG 25 50 75
  EEG 100 150 200
  ERCP 100 200 400
  EMG 100 150 250
  NCV 100 150 250
8. Blood Gas Electrolyte 50 75 100
9. Intubating Bronchoscope 100 200 300
10. Laproscopic Surgical Procedure (Gall Bladder (IIIrd Category), Appendix, Hernia 400 1500 3000
11. Trans Urethral Resection of Prostrate & Bladder Tumor (TURP & TURBT) 400 1500 3000
12. Uretro Renoscopy (Uretric Stones) 400 1500 3000
13. ND Yag Laser (Full Course) 100 200 400
14. Bone Marrow Aspiration & Bone marrow Trephine 50-100 75-150 100-200
15. Audiometry 20 50 100
16. Physiotherapy Free    
17. Ultrasound 50 100 200
18. CT Scans (Plain)      
- Head   300 1000
- PNS   300 1000
- Abdomen   1125 2250
- Pelvis   1125 2250
- Cervical / Dorsal Spine   1125 2250
- Lumber / Sacral Spine   1125 2250
- Thorax/Chest   1125 2250
- Orbit/ Ear   300 1000
- Neck   1125 2250
- Extremities   1125 2250
- Cerebral Angiography   300 1000
- Peripheral/Cardiac/Pulmonary   1125 2250
  Note : Consumables like Injector Syringe, 3-way Connector and Contrast are brought by the patient.      

On the recommendation of treating doctors i.e. Senior Residents/Consultants and approval of concerned HOD/Medical Superintendent, the poor patients can avail the said facilities free of cost. These facilities are available free of cost to the UT Employees/Pensioners, Freedom Fighters & Ex Servicemen.

The Procedure for Doctors attending Conference/Training/Workshop in India & Abroad : The procedure for attending the conference of Doctor is as under:- A regular faculty is allowed to attend Conference / Seminar / Workshop at International Level once in a span of 4 years and once in a financial year at National Level on government expenses as per schedule given below:-

  1. For International Conference:-
    1. Approval of D.P. through A.D.A. within one week.
    2. Then approval of HE’ through SMER including vigilance clearance within 1½ month.
  2. For National Level Conference:-
    1. Approval of D.P. through A.D.A. within one week.
    2. Approval of SMER within 10-15 days.

PUBLIC UTILITIES:

  1. Canteens :Canteens are available for providing services to the faculty, students staff and out-patient/attendants/visitors at following places:
    • Canteen in Block-‘B’ (OPD-Block) : (Timings : 24 hours)
    • Cafeteria between Block A & C : (Timings : 24 hours)
    • Block-C (Kitchen) (Provides services to the indoor patients)
  2. Shopping Complex:The shopping complex is having the following facilities:
    • Shop No.1 : Chemist Shop
    • Shop No.2 : Fruit & Juices
    • Shop No.3 : Milk & Dairy Products
    • Shop No.4 : Chemist shops
    • Shop No.5 : Jan Aushadhi
    • Shop No.6 : Barber
    • Shop No.7 : STD/Photostat/Lamination
    • Shop No.8 : Stationery/Greetings
    • -Chemist shop(under Ramp) in Block 'A'
    • -Amrit Pharmacy in Block ‘D’
    • -Vending Machines in Block ‘C’ & ‘D’
    • -Shop No.1 to Shop No.8(08 shops) in Hostel Complex for General Trade
  3. A branch of State Bank of India is operating from the Hospital building and an ATM of State Bank of India is installed in the shopping complex.

The following specialties are providing quality services to the students and patients in this institute:

 
Departments Name of Consultants OPD Schedule Special Procedure Any other relevant information.
Anaesthesia Dr.Sukanya Mitra, Professor & Head
Dr.Lakesh K Anand, Professor
Dr.Sanjeev Palta, Professor
Dr.Deepak Thapa, Professor
Dr.Manpreet Singh, Professor
Dr.Vanita Ahuja, Professor
Dr.Richa Saroa, Professor
Dr.Jasveer Singh, Professor
Dr.Dheeraj Kapoor, Associate Professor
Dr.Swati, Assistant Professor
Dr.Subodh Kumar, Assistant Professor
Dr.Puja Saxena, Assistant Professor
Dr.Deepika Gupta, Assistant Professor
Special Clinic : Pain Clinic Dr.Sukanya Mitra : Friday
Dr.Deepak Thapa : Monday
Dr.Vanita Ahuja : Tuesday
  • Central Venous Cannulation (Ultrasound Guided)
  • Ultrasound Guide Nerve Blocks
  • Echocardiography in ICU
  • Percutaneous Dilatation. Tracheostomy
  • Labour Analgesia.
-
Anatomy Dr.Kanchan Kapoor, Professor & Head
Dr.Mahesh K Sharma, Professor
Dr.Avinash Abhaya, Professor
Dr.Jyotsna Singh, Associate Professor
 
- Fetal Autopsy is done in CMF Babies referred by Gynaecology Department. -
Community Medicine Dr.Naveen Krishan Goel, Professor
Dr.Munish Kumar Sharma, Professor
Dr.Dinesh Kumar, Professor
Dr.Sonia Puri, Associate Professor
Dr.Ravi Rohilla, Assistant Professor
Dr.Meenu Kalia, Assistant Professor (Incharge UHTC, Sec-44)
Dr.Deepak Sharma, Assistant Professor ((Incharge RHTC, Palsora, Sec-56))
Click here for OPD Schedule for RHTC & UHTC - -
Dentistry Dr.Gurvanit Kaur Lehl, Professor & Head
Dr.Manjit Talwar, Professor
Dr.Anand Gupta, Associate Professor
Dr.Sapna Singla, Assistant Professor
Click here for OPD Schedule
  • Pedodontia (Dentistry for Children Geriatric (Dentistry for Aged) Prosthodontics (Crown Cutting & Maxillofacial Prosthesis)
  • Periodontia (Gum Disease)
  • Oral & Maxillofacial Surgery Orthodontia (Treatment of Malocclusion)
-
Dermatology Dr.Gurvinder Pal Thami, Professor & Head
Dr.Mala Bhalla, Professor
Dr.Jasleen Kaur, Associate Professor
Click here for OPD Schedule
  1. Hair removing Laser
  2. Rejuvenating Laser
-
ENT Dr.Surinder Kumar Singhal, Professor & Head
Dr.Nitin Gupta, Professor
Dr.Himanshu Kumar Mittal, Assistant Professor
Dr.Ravneet Ravinder Verma, Assistant Professor 
Click here for OPD Schedule Hearing Assessment and Speech Therapy. -
Forensic Medicine & Toxiocology Dr.Dasari Harish, Professor & Head
Dr.Amandeep Singh, Professor
Dr. Mohit Chouhan, Assistant Professor
-
  1. Age Estimation
  2. Embalming of dead bodies on request
-
General Medicine

Dr.Sanjay D’ Cruz, Professor & Head
Dr.SS Lehl, Professor
Dr.Monica Gupta, Professor
Dr.Kamal Singh, Professor
Dr.Pritam Singh, Professor
Dr.Nidhi Bhardwaj, Associate Professor
Dr.Mandeep Singla, Assistant Professor
Dr.Daljinderjit Kaur, Assistant Professor
Dr.Baldeep Kaur, Assistant Professor,
Dr.Yuvraj Singh, Assistant Professor,
Dr.Harpreet Singh, Assistant Professor

Click here for OPD Schedule - -
Cardiology Dr. S.Reddy, Professor & Head
Dr.Jeet Ram Kashyap, Professor
Dr. Raghvenra Rao K, Assistant Professor
Dr. Suraj Kumar, Assistant Professor
 
Click here for OPD Schedule All Cardiac procedures -
General Surgery Dr.AK Attri, Professor & Head
Dr.Rajeev Sharma, Professor
Dr.Robin Kaushik, Professor
Dr.Usha Rani Dalal, Professor
Dr.Ashwani Dalal, Professor
Dr.Rajesh Kumar, Professor
Dr.Sanjay Gupta, Professor
Dr.Simrandeep Singh, Associate Professor
Dr.Hanish Kataria, Assistant Professor
Dr.Sushma, Assistant Professor
Dr.Mandeep Singh, Assistant Professor
Dr.Sidharth Garg, Assistant Professor
Click here for OPD Schedule - -
Neuro Surgery Dr.AK Attri, Professor & Head
Dr.Arvind Malhotra, Associate Professor
Dr.Vipin Gupta, Assistant Professor
Click here for OPD Schedule • Brain Surgery, Spine Surgery, Neuro Vascular Surgery, Paediatrics Neurosurgery, Functional Neurosurgery -
Urology Dr.Vidur Bhalla, Associate Professor & Head
Dr.Mahesh Chandra, Professor
Click here for OPD Schedule Endo Urology and Oncology procedure -
Genetic Centre Prof. Priti Arun, Professor & Head
Dr. Gurjit Kaur,Consultant Incharge
Dr. Deepak Chawla, Consultant Incharge;
Prenatal Screening OPD: Monday to Friday :9.00 am to 1.00 pm and Saturday-9.00 to 11.00 am
Special Perinatal Clinic: Every Tuesday at 2.00 pm at Genetic Centre
Genetic Centre Lab Timings: Monday to Friday :9.00 am to 1.00 pm and Saturday-9.00 to 1.00 pm
  • Special Perinatal Clinic
  • Genetic Counseling
  • Blood Karyotyping
  • DNA based diagnostic tests for DMD, SMA, Thrombophilias
Prenatal screening for chromosomal disorders & neural tube defects and Newborn screening for inborn errors of metabolism for UT Chandigarh.
Obstetric & Gynaecology Dr.Alka Sehgal, Professor & Head
Dr.Poonam Goel, Professor
Dr.Navneet Takkar, Professor
Dr.Reeti Mehra, Professor
Dr.Rimpy Tandon, Professor
Dr.Bharti Goel, Professor
Dr.Dilpreet Kaur Pandher, Professor
Dr.Sunita, Associate Professor
Dr.Manjeet Kaur, Assistant Professor
Dr.Shikha Rani, Assistant Professor-cum-Maternity & Child Welfare Officer
Dr.Satodiya Mohit Hematbhai, AMO-cum-Lecturer
Click here for OPD Schedule • All minor and major surgeries -
Orthopaedics

Dr.Sudhir Kumar Garg, Professor & Head
Dr.RK Gupta, Professor
Dr.PN Gupta, Professor
Dr.Rohit Jindal, Professor
Dr.Rajeev Kumar Kansay, Associate Professor
Dr.Ashwani Soni, Associate Professor
Dr.Gaurav Chander, Assistant Professor
Dr.Naveen Mittal, Assistant Professor

Click here for OPD Schedule - -
Ophthalmology

Dr.Suresh Kumar, Professor & Head
Dr.SK Arya, Professor
Dr.Subina Narang, Professor
Dr.Parul Ichhpujani,Professor
Dr.Sonia Phulke, Assistant Professor

Click here for OPD Schedule
  • Perimetry
  • Biometry Angiophotography, Anterior Segment Photography.
  • Electro Physiological Test.
  • Fundus Photography and Angiography
  • Optical Coherent Tomography
  • Posterior Segment Laser
  • Anterior Segment Laser
  • Ocular Sonography
  1. Eye Bank – The Deptt. carries out about 150 Corneal Grafting /year.
  2. Community – Ophthalmology work as under 03 Satellites Centres.
    1. RHTC at Palsora
    2. UHTC at Sector 44
    3. RHTC at Furor, Teh.Khumano, District. Fatehgarh Sahib (Punjab).
  3. The department organizes 25 to 30 Eye Camps every year of following types :-
    1. Public Eye Care Camps
    2. School Children Eye Care Campus
    3. Eye Donation Awareness Campus
    4. Disability Assessment Camp
  4. Deptt. participates in the Eye Donation Awareness Fortnight every year & organizes various awareness programmes/ camps from 25th August to 8th September, 2014.
  5. Department of Ophthalmology participates in the Diabetics Awareness Week every year(from 14th November-30th November)
  6. Department of Ophthalmology participates in the Glaucoma Awareness Week every year from 2nd week of March
Paediatrics Dr.Vishal Guglani, Professor & Head
Dr.Roosy Aulakh, Professor
Dr.Chandrika Azad, Professor
Dr.Geetanjali Jindal, Professor
Dr.Vidushi Mahajan, Associate Professor
Dr.Pankaj Kumar, Associate Professor
Dr.Vipul Kumar Gupta, Assistant Professor
Dr.Shivani Randev, Assistant Professor
Click here for OPD Schedule EEG. BERA, Neonatal Echocardiography.
  • Bronchoscopy
  • Endoscopy
  • EEG(Video)
Neonatology Dr.Suksham Jain, Professor & Head
Dr.Deepak Chawla, Professor
Dr.Supreet Khurana, Assistant Professor
Click here for OPD Schedule Echocardiography, EEG, Therapeutic Hypothermic Ventilation
Pathology Dr.Uma Handa, Professor & Head
Dr.RPS Punia, Professor
Dr.Anita Tehlan, Professor
Dr.Anshu Palta, Professor
Dr.Ranjeev Bhagat, Associate Professor
Dr.Phiza Aggarwal, Assistant Professor
Dr. Manveen Kaur, Assistant Professor
-
  • Fine Needle Aspiration Cytology
  • Bone Marrow aspiration & Trephine biopsy
-
Psychiatry Dr.Priti Arun, Professor & Head
Dr.Ajeet Kumar Sidana, Professor
Dr.Subhash Das, Professor
Dr.Manoj Kumar, Associate Professor
Dr.T.K. Singh, Associate Professor
Dr.Gurvinderpal Singh, Associate Professor
Dr.Virtu Chongtham, Associate Professor
Dr.Kamlesh Kumar Sahu, Associate Professor
Dr.Aarzoo, Assistant Professor
Dr.Shivangi Sharma, Assistant Professor
Dr.Nidhi Malhotra, Assistant Professor
Dr.Shikha Tyagi(PSW), Assistant Professor
Dr.Nidhi Chauhan, Assistant Professor
Click here for OPD Schedule - -
Pulmonary Medicine Dr.Varinder Saini, Professor& Head
Dr.Deepak Aggarwal, Professor
Dr.Mandeep Kaur Sodhi, Assistant Professor
Click here for OPD Schedule Bronchoscopy, EBUS, TBLB, Spirometry and Polysomnography -
Radiodiagnosis Dr.Ravinder Kaur, Professor & Head
Dr.Purnima Aggarwal, Professor
Dr.Narinder Kaur, Professor
Dr.Rekha Gupta, Associate Professor
Dr.Harkirat Kaur, Assistant Professor
Dr.Raveena Bedi, Assistant Professor
Dr.Sandeep Moudgil, Assistant Professor
Click here for investigations schedule - -
Radiation Oncology Dr.Awadhesh K.Pandey, Professor & Head
Dr.Kislay Dimri, Professor
Dr.Nidhi Gupta, Assistant Professor
Click here for OPD Schedule - -
Transfusion Medicine Dr.Ravneet Kaur, Professor & Head
Dr.Gagandeep Kaur, Professor
Dr.Paramjeet Kaur, Professor
Dr.Tanvi Sood, Assistant Professor
Dr.Kshitija Mittal, Assistant Professor
Special Clinic : Rh Clinic
  • Patelpheresis
  • Therapeutic Plasma Exchange
  • Leucoreduced Blood
  • Antibody Screening & Identification
  • The department also holds outdoor voluntary blood donation camps
-

Referral Services:

  1. The Hospital Provides referral services for the neighboring states like Punjab, Haryana & Himachal Pradesh. Patients are referred from the primary & secondary level health centres of the neighboring states are received in this hospital.
  2. The hospital tries to give best available treatment to the patient visiting this hospital. But in case of some specialized treatments and investigations which are not available in this hospital, the patients are referred to the Postgraduate Institute of Medical Education & Research, Chandigarh.

Grievances/complaints/redressal: Name, location and telephone number of Director-Principal & Medical Superintendent have been displayed at the reception and elsewhere in the hospital for receiving the grievances and complaints. Every grievance/complaint is dealt quickly. Every patient/visitor has the right to be heard.

ADMINISTRATION

Sr. No. Office Location Level/Block Phone/ FAX No.
1. Director Hospital Building Level-II,
Block-D
2601023, 2601024 Ext.4321
FAX : (0172)2609360
2. Additional Director(Admin.) Hospital Building Level-II,
Block-D
2601023, 2601024 Ext.4231 
FAX : (0172) 2669974 
3. Medical Superintendent Hospital Building Level-II,
Block-D
2601023, 2601024 Ext.4202 
FAX : (0172) 2608488
4. Deputy Medical Superintendent Hospital Building Level-II,
Block-D
2601023, 2601024, Ext.4212

The telephone numbers attached with EPABX exchange are 2601023-24(30 Lines each)