CITIZENS CHARTERtop
CHANDIGARH ADMINISTRATION
CHANDIGARH

 

PREMABLE: This document is an expression of commitment and resolve of this institute to provide information about the services that are available, the quality and standards of service that you may expect, the facilities, procedures available and also the costs wherever they are.  A guide map of the Institution is also affixed at the entrance of the complex and also at the entrance of various blocks.

About the College

      Government Medical College, Sector 32, Chandigarh is affiliated to the Panjab University Chandigarh and is recognized by Medical Council of India. The college is having an intake of 50 students per year for MBBS course.

     The admission for MBBS course are finalized in the last week of June. The academic session begins from first working day of July every year. The distribution of seats for   various categories for admission to MBBS course and Postgraduate (MD/MS) courses is as under:-

t

T

t

No. of Seats

1.

UT Chandigarh Pool( 85% seats)


t

39

t

·        General

31

t

t

·        Scheduled Caste

07

t

t

·        Physical Handicapped

01

t

2.

NRI Quota

t

03

3.

Central Pool

t

01

4.

All India Quota(15% Seats)

t

07

TOTAL

50

          The Admission for the 39 seats belonging to UT Chandigarh pool are made on merit basis which is determined through an entrance test conducted by Panjab University, Chandigarh. The admission for 08 seats belonging to Central Pool and all India quota is made on the basis of recommendation of Govt. of India which is again basis of merit.

          The Post Graduate Courses in the  following specialties are being run in the Institute:

S. No.

Name of the Deptt
Clinical Specialties

No. of Seats

1.

Anesthesiology

05

2.

Ophthalmology

03

3.

Pathology

06

4.

Orthopaedics

01

5.

Community Medicine

01

6.

Obstt. & Gynae.

03

7.

Forensic Medicine

03

8.

TB & respiratory Diseases

02

9.

MD Anatomy

03

10

Psychiatry

02

11

Transfusion Medicine 

03

12

Surgery

03

13

Microbiology

04

14

ENT

01

 

TOTAL

40

 

Additionally, the following Degrees & Fellowships are available in GMCH:

 

·        M. Phil (Psychiatry)            -         08

·        M. Phil (Social Work)          -          08

·        IAP Fellowship in Peads     -         02

 

The Admission for the post graduate courses are made on merit basis through an entrance test conducted by the Panjab University, Chandigarh.

 

Non Clinical Specialties:

 

 

 

1.

B. Optom (4 years)

2.

B.Sc. (X-Ray, Anesthesia + OT Tech) & MLT

 

In addition to the above, DNB started in following departments:

 

Sr. No.

Name of Department

No. of Seats

1

Anaesthesia 

01

2

General Surgery     

02

3

Obstt. & Gynae.

04

4

Orthopedic

01

5

Hospital Administration

03

6

Dermatology

01

7

Pediatrics

04 (Primary – 02

     (Secondary – 02)

 

General Information about   Attached Hospital:

 

          The patients seeking services in the hospital are registered and issued a card for recording various details of the symptoms, diagnosis and treatment provided. The hospital is having facilities for almost all the investigation/ procedures, which includes CT Scan, Endoscopy and others as detailed below. The charges payable for all these investigation are based on the income of the patient. Every indoor patient is entitled to avail the facility of pass for the convenience of their attendants. A 500 bedded hospital is attached with the institute. The information about timings and various charges as payable is as under:

Timing for emergency and OPD

·        Casualty , Emergency and ambulance services

 

Round the clock

·        Registration of OPD Patients

 

08:00 AM to 11:00 AM

(Monday to Saturday)
07:00 AM to 09:00 AM (During Summer Vacations i.e. from 14th May  to 15th  July)

·        OPD Timings

 

09: 00 AM to 02:00 PM

(Monday to Saturday)
08:00 PM to 01:00 PM  (During Summer Vacations i.e. from 14th May  to 15th  July)

·        Special Clinics

 

02:00 PM to 04:00 PM

·        Timings for visitors for meeting indoor patients

Summer

06:00 AM to 07:00 AM
05:00 PM to 07:00 PM

 

Winter

06:00 AM to 07:00 AM
04:00 PM to 06:00 PM

 

Hospital Charges

 

·        OPD Card charges in a calendar year

 

Rs. 20/-

·        Revisit within one year of making OPD card

 

Free

·        Charges of issue of duplicate card in case of loss

 

Rs.30/-

·        OPD Card charges for UT employee/ UT Pensioners, Ex Servicemen pensioners & Freedom Fighters  only

 

Nil

 

Admission Charges: General Ward

 

·        Security (Adjustable/Refundable)

 

Rs. 200/- ( Rs. 500/- per week)

  

·        Admission Fee

 

Rs. 25/-

·        Bed Charges

 

Rs. 15/- Per day

·        Diet Charges

 

Rs. 50/- per day

 

Admission Charges: Private Ward

 

·        Security (Adjustable/Refundable)

 

Rs.  5000/- at the time of admission and Rs. 5000/- per week for Pvt and employees of other state govt. and centre govt.

·        Admission Fee

·        Bed/ Room Charges

Rs. 100/-
Rs. 600/- per Day

Rs. 1000/- at the time of admission & Rs. 1000/- per week in case of employee/ pensioners of UT Govt. & Ex Servicemen

·        AC Charges

Rs. 100/- Per day

 

·        Diet Charges

Rs. 85/-

 

Pvt. Ward room ( VIP Category 'A')

 

Rs. 1500/- per day: Including AC Charges & Diet

Pvt. ward room (ordinary category 'B')

 

Rs. 785/- per day : including Ac and Diet

 

Entitlement for Private Ward

 

Category 'A' (Pvt VIP Ward)

 

Rs. 15000/-(basic for Govt. Employees)

·        Admission fee

Rs. 100/-

Rs. 15000/- ( gross for Pvt. Businessman)

·        Bed/ Room Charges

Rs. 1400/- Per day

 

·        AC Charges

Rs. 100/- per day

 

·        Diet Charges

Rs. 85/- per day

 

Category 'B' (Pvt .Ordinary Ward)

 

Rs. 10000/-(minimum basic for Govt. Employees)

 

  

·        Admission fee

Rs. 100/-

Rs. 10000/- (gross for Pvt./ Businessman)

·        Bed/ Room Charges

Rs. 600/- Per day

 

·        AC Charges

Rs. 100/- per day

 

·        Diet Charges

Rs. 85/- per day

 

 

Laboratory investigations/ procedures available with charges as per income slabs. Police post is available within the Hospital premises

Causality and Emergency Services:

·        Emergency Medical Officer and Senior Residents are available for 24 hrs

·        Specialists Doctors are available round the clock in major Specialties viz. General Medicine, General Surgery, Orthopedics, Obstetrics & Gynecology and Paediatrics

·        Duty doctor is available on call basis for other departments /specialties

Blood Bank: The services of Licensed blood bank is available round the clock in the                            Hospital

·        Al mandatory tests are carried out for screening of the blood

·        Blood is made available for private Hospitals subject to the availability against fixed payment

 

Equipment & Special Facilities available:

 

 

 

Sr. No.

Facilities

Rs.0-3500/-

Rs. 3501-7000/-

Rs. 7001- above

1.

CCU

125

250

500

2.

ICU

250

500

1000

3.

Dialysis Unit

100

200

400

4.

Endoscopy

100

150

350

5.

Colonoscopy

100

200

300

6.

TMT

150

250

500

7.

ECG

25

50

75

 

EEG

100

150

200

 

ERCP

100

200

400

 

EMG

100

150

250

 

NCV

100

150

250

8.

Blood Gas Electrolyte Machine

50

75

100

9.

Intubating Bronchoscope

100

200

300

10

Laproscopic Surgical Procedure( Gall Bladder (III rd Category), Appendix, Hernia

400

1500

3000

11.

Trans Urethral Resection Prostrate & Bladder Tumor (TUR)

400

1500

3000

12.

Uretro Renoscopy ( Uretric Stones)

400

1500

3000

13.

Ultrasound

50

100

200

14.

ND Yag Laser( Full Course)

100

200

400

15.

Bone Marrow Investigations:
Bone Marrow Aspiration
Bone marrow Trephivex


50
100


75
150


100
200

16.

Audiometry

20

50

100

17

Physiotherapy

Free

 

 

18

CT Scans (Plain)

Private

 

 

 

Head

550

 

 

 

 

Upper/Lower Abdomen

900

 

 

 

Pelvis

900

 

 

 

Cervical /Dorsal Spine

900

 

 

 

Lumber / Sacral Spine

900

 

 

 

Thorax

900

 

 

 

Orbit/Ear/Neck

900

 

 

 

Extremities

900

 

 

 

2D Study/ Angiography
contrast other consumable Extra

2200

 

 

 

3D Study/ Angiography
contrast other consumable Extra

3000

 

 

 

CT Scan (Contrast)

 

 

 

 

Lonic Contrast

145 (Per 20 ml)

 

 

 

Non-lonic contrast

320 (Per 20 ml)

 

 

 

Syringe 50 ml + scalp vein set

25

 

 

 

Syringe 20 ml + scalp vein set

15

 

 

                   

                    On the recommendation of treating doctors i.e. Senior Residents/Consultants and approval of concerned HOD/ Medical Superintendent, the   poor patients can avail the said facilities free of cost . Apart from above these facilities are available free of cost to the UT employees/ Pensioners, Freedom Fighters & Ex Servicemen.

 

Ambulance Round the Clock ambulances are available on payment basis for the convenience of  patients within UT, Chandigarh.

The Procedure for Doctors attending Conference/Training/Workshop in India & Abroad.

 

The procedure for attending the conference of Doctor is as under:-

A regular faculty allowed to attend Conference / Seminar / Workshop at International Level once in a span of 4 years and at National Level once in a financial year on government expenses as per schedule given below:-

 

(I)     For International Conference:-

       1.     Approval of D.P. through A.D.A. within one week.

       2.     Then approval of HE’ through SMER including vigilance clearance within 1 ½ month.

 

 

(II)             For National Level Conference:-

1.     Approval of D.P. through A.D.A. within one week.

2.     Approval of SMER within 10-15 days.

 

Public Utilities:

 

Canteens : Canteens are available for providing services to the faculty, students staff and out-patient/attendants/visitors at following places:

Block-A Level V                                       (Provides services round the clock)
Block-B (OPD-Block),Level I                  (Provides services 8.00 am to 6.00pm)
Block-C (Kitchen)                                    (Provides services to the indoor patients)

Shopping Complex: The shopping complex is having the following facilities:

 

   (a) Chemist shops-2                                  These remain open round the clock

       & One Jan Aushadi Chemist Shop
   (b) STD/PCO, Lamination & Photostat                        -do-
   (c) Fresh Fruit & Juice
   (d) Milk & Dairy Products
   (e) General Merchant
   (f)  Barber
   (g) Stationery, Gift & Florist items
   (h) A branch of State Bank of India is operating from the Hospital building and an ATM                  of State Bank of India is installed in the shopping complex.

 

The following specialties are providing quality services to the students and patients in this institute:

(1)       Anesthesia and Intensive Care
(2) Anatomy
(3) Biochemistry
(4) Community Medicine
(5) Dentistry
(6) Dermatology(Skin & Venereology Diseases)
(7) ENT(Otorhinolaryngology)- Head & Neck Surgery
(8) Forensic Medicine
(9) General Medicine
(10) General Surgery
(11) Immuno Haematology and Blood Transfusion
(12) Microbiology
(13) Obstetrics & Gynaecology
(14) Ophthalmology
(15) Orthopaedics
(16) Pathology
(17) Pharmacology

 (18) Physiology
(19) Paediatrics
(20) Psychiatry
(21) Radiodiagnosis
(22) Radiotherapy
(23) Tuberculosis & Respiratory Diseases

Referral Services:

(a)   The Hospital Provides referral services for the neighboring states like Punjab, Haryana & Himachal Pradesh. Patients are referred from the primary & secondary level health centres of the neighboring states are received in this hospital.

(b)   The hospital tries to give best available treatment to the patient visiting this hospital. But in case of some specialized treatments and investigations which are not available in this hospital, the patients are referred to the Postgraduate Institute of Medical Education & Research, Chandigarh.

Grievances/complaints/redressal

 

          Name, location and telephone number of Director-Principal & Medical Superintendent have been displayed at the reception and elsewhere in the hospital for receiving the grievances and complaints.  Every grievance/complaint is dealt quickly. Every patient/visitor has the right to be heard.

         

          ADMINISTRATION

 

Office

Location

Level/Block

Phone/ FAX No.

Director

Hospital Building

Level-II,
Block-D

2676037, 2665253-60,2665545-49
Ext.4321

FAX : (0172)2609360

Medical Superintendent

Hospital Building

Level-II,
Block-D

2676021, 2665253-60,2665545-49
Ext.4202

FAX : (0172) 2608488

Additional Director(Admn.)

Hospital Building

Level-II,
Block-D

2676023, 2665253-60 & 2665545-49
Ext.4231

FAX : (0172) 2669974

Deputy Medical Superintendent

Hospital Building

Level-II,
Block-D

2665253-60 & 2665545-49, Ext.4212

 

The other direct telephone attached with EPABX   exchanges are as under: 2601023-24, 2665253-60, 2665545-49, 2669180, 2669182, 2669569, 2662201-2663301, 2663303.

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